At Umber, customer satisfaction is our top priority. If for any reason you are not satisfied with your purchase, we are here to help.
Return and Refunds
You may return your item within 3 days of delivery for a full refund. We will also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
To initiate a return, please contact us at info@theumberstore.com. Once we receive your return, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer’s policy
Contact Us
If you have any questions regarding our refund policy, please do not hesitate to contact us at info@theumberstore.com.
Thank you for choosing Umber. We are dedicated to providing you with an excellent shopping experience.
